About us thee Power Equipment Centre was founded in 2000 when a partner and myself purchased and amalgamated two businesses. Factory Small Engine repair was a service and parts business in the Outdoor Power Equipment industry, while CSE Power Products was a Sales organization with some strong brands, primarily Stihl and Toro. By combining the two smaller companies, we created one whole company which included parts, sales and service for the number one selling brands in the industry. We always assemble, service, adjust and test your equipment BEFORE you leave the store. You are guaranteed that you will never leave the store with power equipment that doesn’t work. Our warranty rate is less than 1% ever, on the product we sell. We have also observed that if you do have a problem (if you are one of the 30% that could not get your chainsaw, trimmer, mower… working out of the box at the big box store), the box store will send you down the road to a ‘servicing dealer’ whether or not they can service your equipment, just to get you out of their face! Is this the treatment you deserve? What ever happened to customer service? If you are looking for advice on the right model for you requirements, quality product that works when you get home, and presale and after sale support for the long term, we are here to help. |
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Some of the questions you may be thinking: A. Do you sell it in a box?No we do not sell product in a box. Everything we sell is assembled, serviced, run up, adjusted and tested to ensure it is working when you get home or to the job. B. What if there is a problem when I get home, or down the road?Your product is backed by a manufacturer’s warranty. We are the factory service center for your product. If you have a problem we are here, backed by the manufacture to fix any warranty issue you may have. If your problem is related to operation or maintenance, then we offer parts and service for your equipment as well. Remember: we test every piece of equipment BEFORE it leaves, so the odds that yours won’t work when you get home are next to nothing. C. Does you equipment ever go on sale at the end of the season.The demand for lawn and garden equipment almost always exceeds the supply in any given year. We try to keep equipment in stock throughout the season, but we are almost always sold out before the season is over. Our manufactures offer promotional sales during the season, so now is the best time to purchase, while we still have a good selection to choose from. D. How do I deal with mixed gas for my equipment.Your equipment requires a mixture of oil and gas to operate. We offer a 6 pack of oil and a 5 liter fuel can. One bottle goes in 5 liters of fuel. There is no measuring and no mistakes. E. How often should I service my equipment?Regular service is required for all Outdoor Power Equipment, the same as your car. F. Can I buy it cheaper somewhere else.There will always be someone selling something cheaper. The question you need to ask is who will service my equipment down the road. Home Depot and Canadian Tire do not offer parts or service for what they sell. We only have the resources to service what we sell to our own customers.
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